{"id":79705,"date":"2020-02-06T09:09:19","date_gmt":"2020-02-06T08:09:19","guid":{"rendered":"https:\/\/www.concerto-crm.it\/our-services\/"},"modified":"2025-07-23T16:13:23","modified_gmt":"2025-07-23T14:13:23","slug":"our-services","status":"publish","type":"page","link":"https:\/\/www.concerto-crm.it\/en\/our-services\/","title":{"rendered":"Our services"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"79705\" class=\"elementor elementor-79705 elementor-95\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-702be143 elementor-section-height-min-height elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"702be143\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\" elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-6ed6c2f2 elementor-hidden-phone\" data-fullscreen-column-settings=\"{&quot;fullscreen&quot;:&quot;&quot;}\" data-id=\"6ed6c2f2\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\" elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-63099c9a\" data-fullscreen-column-settings=\"{&quot;fullscreen&quot;:&quot;&quot;}\" data-id=\"63099c9a\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-79a10771 elementor-widget-mobile__width-inherit elementor-widget elementor-widget-litho-heading\" data-id=\"79a10771\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"litho-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"litho-heading elementor-size-default\"><span class=\"litho-primary-title\">The power of AI<\/span><span class=\"litho-secondary-title\">and Human Experience<\/span><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-44ab6c62 elementor-widget__width-initial elementor-widget-mobile__width-initial elementor-widget elementor-widget-litho-heading\" data-id=\"44ab6c62\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"litho-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"litho-heading elementor-size-default\"><span class=\"litho-primary-title\">Advanced solutions that combine the power of AI with human empathy to improve customer engagement across all channels.<\/span><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3d3564e elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3d3564e\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\" elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-79dfc93\" data-fullscreen-column-settings=\"{&quot;fullscreen&quot;:&quot;&quot;}\" data-id=\"79dfc93\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-28d4f06 elementor-widget elementor-widget-litho-heading\" data-id=\"28d4f06\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"litho-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<span class=\"litho-heading elementor-size-default\"><span class=\"litho-primary-title\">EXPERTISE AND INNOVATION <\/span><\/span>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d8f943b elementor-widget__width-initial elementor-widget-tablet__width-initial elementor-widget-mobile__width-initial elementor-widget elementor-widget-litho-heading\" data-id=\"d8f943b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"litho-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"litho-heading elementor-size-default\"><span class=\"litho-primary-title\">A flexible and results-oriented structure <\/span><\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-91edec0 elementor-widget__width-initial elementor-widget-mobile__width-initial elementor-widget-tablet__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"91edec0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>In Concerto, we offer a full range of contact center services that combine the innovation of Artificial Intelligence with the irreplaceable value of human intervention. This synergy allows us to provide excellent customer service, optimized for efficiency and customization. <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-683b14d elementor-widget elementor-widget-litho-button\" data-id=\"683b14d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"litho-button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper litho-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button-link elementor-button elementor-size-md \" href=\"#services\" role=\"button\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t<span class=\"elementor-button-icon elementor-align-icon-right\">\n\t\t\t\t\t<i aria-hidden=\"true\" class=\" icon-feather-arrow-right\"><\/i>\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">OUR SERVICES<\/span>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\" elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-61bcbf8\" data-fullscreen-column-settings=\"{&quot;fullscreen&quot;:&quot;&quot;}\" data-id=\"61bcbf8\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2d56612 elementor-widget elementor-widget-litho-image-offset-shadow\" data-id=\"2d56612\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"litho-image-offset-shadow.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"image-back-offset-shadow width-100\">\n\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.concerto-crm.it\/wp-content\/uploads\/2024\/05\/servizi-concerto-contact-center.jpg\" alt=\"servizi-concerto-contact-center\"  srcset=\"https:\/\/www.concerto-crm.it\/wp-content\/uploads\/2024\/05\/servizi-concerto-contact-center.jpg 573w, https:\/\/www.concerto-crm.it\/wp-content\/uploads\/2024\/05\/servizi-concerto-contact-center-300x229.jpg 300w, https:\/\/www.concerto-crm.it\/wp-content\/uploads\/2024\/05\/servizi-concerto-contact-center-200x153.jpg 200w\" sizes=\"(max-width: 573px) 100vw, 573px\" \/>\t\t\t\t\t<span class=\"overlay\"><\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section data-parallax-section-settings=\"{&quot;parallax_ratio&quot;:0.1,&quot;parallax&quot;:&quot;parallax&quot;}\" class=\"elementor-section elementor-top-section elementor-element elementor-element-bd0111a elementor-section-boxed elementor-section-height-default elementor-section-height-default elementor-invisible\" data-id=\"bd0111a\" data-element_type=\"section\" data-e-type=\"section\" id=\"services\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeIn&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\" elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-0fa76e4\" data-fullscreen-column-settings=\"{&quot;fullscreen&quot;:&quot;&quot;}\" data-id=\"0fa76e4\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ac50d06 elementor-widget elementor-widget-litho-heading\" data-id=\"ac50d06\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"litho-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<span class=\"litho-heading elementor-size-default\"><span class=\"litho-primary-title\">SERVICES WE CAN OFFER<\/span><\/span>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8c694bd elementor-widget elementor-widget-litho-heading\" data-id=\"8c694bd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"litho-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"litho-heading elementor-size-default\"><span class=\"litho-primary-title\">No matter who calls or the channel you choose, we offer a complete, professional and qualified service. <\/span><\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5d91d95 elementor-widget__width-initial elementor-widget-mobile__width-initial elementor-widget-tablet__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"5d91d95\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>We developed a considerable expertise in the <b>automotive<\/b> (two and four wheels and long-term rental), <b>insurance<\/b> and <b>financial<\/b> <b>insurance<\/b> and <b>medical services<\/b>, for services that are characterized by high complexity and <strong>strict SLAs<\/strong>.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3942186 elementor-widget__width-initial elementor-view-default elementor-arrows-position-inside elementor-widget elementor-widget-litho-content-slider\" data-id=\"3942186\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;litho_carousel_slide_styles&quot;:&quot;content-carousel-style-1&quot;}\" data-widget_type=\"litho-content-slider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"content-carousel-wrapper swiper content-carousel-style-1 black-cursor\" data-settings=\"{&quot;navigation&quot;:&quot;arrows&quot;,&quot;autoplay&quot;:&quot;yes&quot;,&quot;autoplay_speed&quot;:3000,&quot;pause_on_hover&quot;:&quot;yes&quot;,&quot;loop&quot;:&quot;yes&quot;,&quot;effect&quot;:&quot;slide&quot;,&quot;speed&quot;:500,&quot;image_spacing&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:10,&quot;sizes&quot;:[]},&quot;slides_to_show&quot;:&quot;1&quot;,&quot;slides_to_show_mobile&quot;:null,&quot;slides_to_show_tablet&quot;:null,&quot;slide_total&quot;:7,&quot;centered_slides&quot;:&quot;yes&quot;}\" dir=\"ltr\">\n\t\t\t\t\t<div class=\"elementor-content-carousel swiper-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-repeater-item-f96f173 swiper-slide\">\n\t\t\t\t\t\t\t\t<div class=\"row gx-0 row-cols-1 row-cols-sm-2 content-slider\">\n\t\t\t\t\t\t\t\t\t<div class=\"col cover-background content-image\" style=\"background-image: url(https:\/\/www.concerto-crm.it\/wp-content\/uploads\/2024\/05\/assistenza-cliente-concerto.jpg); background-repeat: no-repeat;\"><\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"col content-box\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"slide-title\">Customer Service<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"slide-description\">Our phone operators, supported by AI technologies, are ready to handle any type of request, guaranteeing fast and personalized responses. AI analyses and sorts requests, allowing our experts to focus on the most complex and delicate interactions. <\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper litho-button-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.concerto-crm.it\/en\/who-we-are\/\" class=\"elementor-button-link elementor-button elementor-size-xs\" role=\"button\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">DISCOVER<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-repeater-item-4f57ddc swiper-slide\">\n\t\t\t\t\t\t\t\t<div class=\"row gx-0 row-cols-1 row-cols-sm-2 content-slider\">\n\t\t\t\t\t\t\t\t\t<div class=\"col cover-background content-image\" style=\"background-image: url(https:\/\/www.concerto-crm.it\/wp-content\/uploads\/2024\/05\/supporto-tecnico-concerto.jpg); background-repeat: no-repeat;\"><\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"col content-box\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"slide-title\">Techcnical support<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"slide-description\">AI diagnoses and solves simple problems in real time. This approach reduces waiting times and increases customer satisfaction, allowing our technical team to handle complex cases. <\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper litho-button-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.concerto-crm.it\/en\/who-we-are\/\" class=\"elementor-button-link elementor-button elementor-size-xs\" role=\"button\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">DISCOVER<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-repeater-item-5c08b89 swiper-slide\">\n\t\t\t\t\t\t\t\t<div class=\"row gx-0 row-cols-1 row-cols-sm-2 content-slider\">\n\t\t\t\t\t\t\t\t\t<div class=\"col cover-background content-image\" style=\"background-image: url(https:\/\/www.concerto-crm.it\/wp-content\/uploads\/2024\/05\/gestione-vendite-concerto.jpg); background-repeat: no-repeat;\"><\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"col content-box\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"slide-title\">Sales management<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"slide-description\">Our sales management solutions, enriched by AI tools, identify opportunities for upselling and cross-selling. Backed by the expertise of our sales team, we analyze customer data to personalize offers and maximize conversions. <\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper litho-button-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.concerto-crm.it\/en\/who-we-are\/\" class=\"elementor-button-link elementor-button elementor-size-xs\" role=\"button\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">DISCOVER<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-repeater-item-374571b swiper-slide\">\n\t\t\t\t\t\t\t\t<div class=\"row gx-0 row-cols-1 row-cols-sm-2 content-slider\">\n\t\t\t\t\t\t\t\t\t<div class=\"col cover-background content-image\" style=\"background-image: url(https:\/\/www.concerto-crm.it\/wp-content\/uploads\/2024\/05\/report-concerto.jpg); background-repeat: no-repeat;\"><\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"col content-box\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"slide-title\">Analysis and Reporting<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"slide-description\">Thanks to AI, we can provide detailed analysis and advanced reporting on customer interactions. This data helps to continuously improve processes and make strategic decisions based on accurate information. <\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper litho-button-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.concerto-crm.it\/en\/who-we-are\/\" class=\"elementor-button-link elementor-button elementor-size-xs\" role=\"button\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">DISCOVER<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-repeater-item-3139498 swiper-slide\">\n\t\t\t\t\t\t\t\t<div class=\"row gx-0 row-cols-1 row-cols-sm-2 content-slider\">\n\t\t\t\t\t\t\t\t\t<div class=\"col cover-background content-image\" style=\"background-image: url(https:\/\/www.concerto-crm.it\/wp-content\/uploads\/2024\/05\/multicanale-concerto.jpg); background-repeat: no-repeat;\"><\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"col content-box\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"slide-title\">Multichannel management<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"slide-description\">Our contact center supports all communication channels: phone, email, chat and social media. AI allows us to effectively manage each channel, ensuring a consistent and integrated customer experience. <\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper litho-button-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.concerto-crm.it\/en\/who-we-are\/\" class=\"elementor-button-link elementor-button elementor-size-xs\" role=\"button\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">DISCOVER<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-repeater-item-a66c3f6 swiper-slide\">\n\t\t\t\t\t\t\t\t<div class=\"row gx-0 row-cols-1 row-cols-sm-2 content-slider\">\n\t\t\t\t\t\t\t\t\t<div class=\"col cover-background content-image\" style=\"background-image: url(https:\/\/www.concerto-crm.it\/wp-content\/uploads\/2024\/05\/lead-generation-concerto.jpg); background-repeat: no-repeat;\"><\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"col content-box\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"slide-title\">Lead Generation<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"slide-description\">We identify and cultivate new potential customers. Through data analysis and human intervention, we optimize the qualification of leads and improve the conversion rate, bringing added value to your business. <\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper litho-button-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.concerto-crm.it\/en\/who-we-are\/\" class=\"elementor-button-link elementor-button elementor-size-xs\" role=\"button\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">DISCOVER<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-repeater-item-00d3e90 swiper-slide\">\n\t\t\t\t\t\t\t\t<div class=\"row gx-0 row-cols-1 row-cols-sm-2 content-slider\">\n\t\t\t\t\t\t\t\t\t<div class=\"col cover-background content-image\" style=\"background-image: url(https:\/\/www.concerto-crm.it\/wp-content\/uploads\/2024\/05\/formazione-concerto.jpg); background-repeat: no-repeat;\"><\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"col content-box\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"slide-title\">Training and Development<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"slide-description\">We invest in the continuous training of our team to ensure up-to-date skills and high quality service. The combination of advanced training and AI tools allows our operators to excel in every interaction. <\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper litho-button-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.concerto-crm.it\/en\/who-we-are\/\" class=\"elementor-button-link elementor-button elementor-size-xs\" role=\"button\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">DISCOVER<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-swiper-button elementor-swiper-button-prev\">\n\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\" icon-feather-arrow-left\"><\/i>\t\t\t\t\t\t\t\t<span class=\"elementor-screen-only\">Previous<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-swiper-button elementor-swiper-button-next\">\n\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\" icon-feather-arrow-right\"><\/i>\t\t\t\t\t\t\t\t<span class=\"elementor-screen-only\">Next<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\" elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-fa4f452\" data-fullscreen-column-settings=\"{&quot;fullscreen&quot;:&quot;&quot;}\" data-id=\"fa4f452\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-f7fa80b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f7fa80b\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\" elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-4e16ecc\" data-fullscreen-column-settings=\"{&quot;fullscreen&quot;:&quot;&quot;}\" data-id=\"4e16ecc\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-bf35c5b elementor-absolute elementor-widget__width-initial elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"bf35c5b\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<i aria-hidden=\"true\" class=\" line-icon-Cursor-Click2\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-121a6f6 elementor-widget elementor-widget-litho-heading\" data-id=\"121a6f6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"litho-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"litho-heading elementor-size-default\"><span class=\"litho-primary-title\">Personalised and<br>tailor made services<\/span><\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5707008 elementor-icon-list--layout-traditional elementor-widget elementor-widget-litho-lists\" data-id=\"5707008\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"litho-lists.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item list-item\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Customer Service<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item list-item\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Technical Support<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item list-item\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Sales management<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item list-item\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Lead Generation<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item list-item\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Analysis and reporting<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item list-item\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Multichannel management<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item list-item\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Training and Development<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a0988a2 elementor-section-boxed elementor-section-height-default elementor-section-height-default elementor-invisible\" data-id=\"a0988a2\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeIn&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\" elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-ccd56b2\" data-fullscreen-column-settings=\"{&quot;fullscreen&quot;:&quot;&quot;}\" data-id=\"ccd56b2\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c53d444 elementor-widget elementor-widget-litho-heading\" data-id=\"c53d444\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"litho-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"litho-heading elementor-size-default\"><span class=\"litho-primary-title\">Our tool for integrated multi-channel relationships <\/span><\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-fed7e52 elementor-section-boxed elementor-section-height-default elementor-section-height-default elementor-invisible\" data-id=\"fed7e52\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeIn&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\" elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-644834c\" data-fullscreen-column-settings=\"{&quot;fullscreen&quot;:&quot;&quot;}\" data-id=\"644834c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-section elementor-inner-section elementor-element elementor-element-6a8e4fe elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6a8e4fe\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\" elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-f167e7f elementor-invisible\" data-fullscreen-column-settings=\"{&quot;fullscreen&quot;:&quot;&quot;}\" data-id=\"f167e7f\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;animation&quot;:&quot;fadeIn&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8907642 elementor-view-default elementor-mobile-position-top elementor-vertical-align-top elementor-widget elementor-widget-litho-icon-box\" data-id=\"8907642\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"litho-icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper litho-icon-box-wrapper\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\t\t\t\t\t<span class=\"elementor-icon elementor-animation-\" >\n\t\t\t\t\t\t<i aria-hidden=\"true\" class=\" solid-icon-Brain-2\"><\/i>\t\t\t\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-box-title\"><span >Smart IVR<\/span>\n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">The bot is able to receive requests from the user in natural language (voice or text) and to query the data present in the KM systems to have an overview of the user.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\" elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-e6c4bb3 elementor-invisible\" data-fullscreen-column-settings=\"{&quot;fullscreen&quot;:&quot;&quot;}\" data-id=\"e6c4bb3\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;animation&quot;:&quot;fadeIn&quot;,&quot;animation_delay&quot;:200}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-25988a9 elementor-view-default elementor-position-top elementor-mobile-position-top elementor-vertical-align-top elementor-widget elementor-widget-litho-icon-box\" data-id=\"25988a9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"litho-icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper litho-icon-box-wrapper\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\t\t\t\t\t<span class=\"elementor-icon elementor-animation-\" >\n\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fa-solid fa-video\"><\/i>\t\t\t\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-box-title\"><span >Video Call Center<\/span>\n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">Customer support in video call for personal and exclusive assistance or for troubleshooting where the view can facilitate the operator\u2019s task.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\" elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-12b1fc1 elementor-invisible\" data-fullscreen-column-settings=\"{&quot;fullscreen&quot;:&quot;&quot;}\" data-id=\"12b1fc1\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;animation&quot;:&quot;fadeIn&quot;,&quot;animation_delay&quot;:400}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9ebcd6a elementor-view-default elementor-position-top elementor-mobile-position-top elementor-vertical-align-top elementor-widget elementor-widget-litho-icon-box\" data-id=\"9ebcd6a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"litho-icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper litho-icon-box-wrapper\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\t\t\t\t\t<span class=\"elementor-icon elementor-animation-\" >\n\t\t\t\t\t\t<i aria-hidden=\"true\" class=\" solid-icon-Calendar-4\"><\/i>\t\t\t\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-box-title\"><span >Online Booking<\/span>\n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">The tool offers customers and prospects the possibility to book a telephone appointment with experienced operators, choosing the slot and anticipating the reason for the contact.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-section elementor-inner-section elementor-element elementor-element-a28ca65 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"a28ca65\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\" elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-a4efc53 elementor-invisible\" data-fullscreen-column-settings=\"{&quot;fullscreen&quot;:&quot;&quot;}\" data-id=\"a4efc53\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;animation&quot;:&quot;fadeIn&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-752b24e elementor-view-default elementor-position-top elementor-mobile-position-top elementor-vertical-align-top elementor-widget elementor-widget-litho-icon-box\" data-id=\"752b24e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"litho-icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper litho-icon-box-wrapper\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\t\t\t\t\t<span class=\"elementor-icon elementor-animation-\" >\n\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"ti ti-comment\"><\/i>\t\t\t\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-box-title\"><span >WhatsApp Customer Care<\/span>\n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">Allows the exchange of multimedia content, allows geolocation and multichat management. Integrable with external CRM platforms and business systems and bots. <\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\" elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-bef848d elementor-invisible\" data-fullscreen-column-settings=\"{&quot;fullscreen&quot;:&quot;&quot;}\" data-id=\"bef848d\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;animation&quot;:&quot;fadeIn&quot;,&quot;animation_delay&quot;:200}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d15e7a3 elementor-view-default elementor-position-top elementor-mobile-position-top elementor-vertical-align-top elementor-widget elementor-widget-litho-icon-box\" data-id=\"d15e7a3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"litho-icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper litho-icon-box-wrapper\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\t\t\t\t\t<span class=\"elementor-icon elementor-animation-\" >\n\t\t\t\t\t\t<i aria-hidden=\"true\" class=\" solid-icon-Like\"><\/i>\t\t\t\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-box-title\"><span >Social Customer Care<\/span>\n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">Demonstrate brand attention to customer preferences and better understanding of their sentiment and difficulties in using products and services.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\" elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-d2ebbb7 elementor-invisible\" data-fullscreen-column-settings=\"{&quot;fullscreen&quot;:&quot;&quot;}\" data-id=\"d2ebbb7\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;animation&quot;:&quot;fadeIn&quot;,&quot;animation_delay&quot;:400}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0127520 elementor-view-default elementor-position-top elementor-mobile-position-top elementor-vertical-align-top elementor-widget elementor-widget-litho-icon-box\" data-id=\"0127520\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"litho-icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper litho-icon-box-wrapper\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\t\t\t\t\t<span class=\"elementor-icon elementor-animation-\" >\n\t\t\t\t\t\t<i aria-hidden=\"true\" class=\" solid-icon-Folder-WithDocument\"><\/i>\t\t\t\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-box-title\"><span >Knowledge Base Mngt<\/span>\n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">It manages a large amount of information, making it easy to update, use and share. Ensures integrated dialogue and, above all, consistent at all times of contact. <\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3ec5ed9 elementor-section-boxed elementor-section-height-default elementor-section-height-default elementor-invisible\" data-id=\"3ec5ed9\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeIn&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\" elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3b99c45\" data-fullscreen-column-settings=\"{&quot;fullscreen&quot;:&quot;&quot;}\" data-id=\"3b99c45\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-section elementor-inner-section elementor-element elementor-element-8cf6da0 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"8cf6da0\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\" elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-fbabe1a elementor-hidden-phone\" data-fullscreen-column-settings=\"{&quot;fullscreen&quot;:&quot;&quot;}\" data-id=\"fbabe1a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\" elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-4c365c9\" data-fullscreen-column-settings=\"{&quot;fullscreen&quot;:&quot;&quot;}\" data-id=\"4c365c9\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-98a7e75 elementor-widget elementor-widget-litho-heading\" data-id=\"98a7e75\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"litho-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<span class=\"litho-heading elementor-size-default\"><span class=\"litho-primary-title\">EXPERIENCE AND EXPERTISE<\/span><\/span>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1b69a0e elementor-widget elementor-widget-litho-heading\" data-id=\"1b69a0e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"litho-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"litho-heading elementor-size-default\"><span class=\"litho-primary-title\">Our procedures<\/span><\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\" elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-7173ce5 elementor-hidden-phone\" data-fullscreen-column-settings=\"{&quot;fullscreen&quot;:&quot;&quot;}\" data-id=\"7173ce5\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-section elementor-inner-section elementor-element elementor-element-9a7ff1f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9a7ff1f\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\" elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-5ef270f hvr-float-3px elementor-invisible\" data-fullscreen-column-settings=\"{&quot;fullscreen&quot;:&quot;&quot;}\" data-id=\"5ef270f\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;animation&quot;:&quot;fadeIn&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d697335 elementor-widget-tablet__width-initial elementor-widget-mobile__width-inherit elementor-widget elementor-widget-litho-content-block\" data-id=\"d697335\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;litho_content_block_style&quot;:&quot;block-style-2&quot;}\" data-widget_type=\"litho-content-block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"content-block content-block-style-2\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"content-wrap\"><div class=\"subtitle\">01<\/div><div class=\"title\"> Daily activities<\/div><div class=\"content\"><p><strong>Briefing e Debriefing<\/strong> each shift to define objectives, criticalities and offer suggestions for improving the activity and results.<\/p>\n<p><strong>Quality Monitoring <\/strong>to assess the standards of efficiency, effectiveness, courtesy and availability established with the Customer.<\/p>\n<\/div><div class=\"width-100 separator-line\"><\/div><div class=\"elementor-button-wrapper litho-button-wrapper\">\n\t\t\t\t\t<a href=\"https:\/\/www.concerto-crm.it\/en\/who-we-are\/\" class=\"elementor-align-icon-right elementor-button litho_primary_button elementor-size-lg\" role=\"button\">\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-icon elementor-align-icon-right\">\n\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"ti ti-arrow-right\"><\/i>\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">MORE INFO<\/span>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<\/a>\n\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\" elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-6633995 hvr-float-3px elementor-invisible\" data-fullscreen-column-settings=\"{&quot;fullscreen&quot;:&quot;&quot;}\" data-id=\"6633995\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;animation&quot;:&quot;fadeIn&quot;,&quot;animation_delay&quot;:200}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-87e2116 elementor-widget-tablet__width-initial elementor-widget-mobile__width-inherit elementor-widget elementor-widget-litho-content-block\" data-id=\"87e2116\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;litho_content_block_style&quot;:&quot;block-style-2&quot;}\" data-widget_type=\"litho-content-block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"content-block content-block-style-2\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"content-wrap\"><div class=\"subtitle\">02<\/div><div class=\"title\">Measurement<\/div><div class=\"content\"><p>Weekly and monthly <strong>reports<\/strong> on activities and operations.<\/p><p>\u00a0<\/p><p>Operator <strong>performance<\/strong> (internal measurement).<\/p><p>\u00a0<\/p><p><strong>Hardware compliance<\/strong> and 626 (internal measurement).<\/p><\/div><div class=\"width-100 separator-line\"><\/div><div class=\"elementor-button-wrapper litho-button-wrapper\">\n\t\t\t\t\t<a href=\"https:\/\/www.concerto-crm.it\/en\/who-we-are\/\" class=\"elementor-align-icon-right elementor-button litho_primary_button elementor-size-lg\" role=\"button\">\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-icon elementor-align-icon-right\">\n\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"ti ti-arrow-right\"><\/i>\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">MORE INFO<\/span>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<\/a>\n\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\" elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-92534b8 hvr-float-3px elementor-invisible\" data-fullscreen-column-settings=\"{&quot;fullscreen&quot;:&quot;&quot;}\" data-id=\"92534b8\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;animation&quot;:&quot;fadeIn&quot;,&quot;animation_delay&quot;:400}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-fb370e3 elementor-widget-tablet__width-initial elementor-widget-mobile__width-initial elementor-widget elementor-widget-litho-content-block\" data-id=\"fb370e3\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;litho_content_block_style&quot;:&quot;block-style-2&quot;}\" data-widget_type=\"litho-content-block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"content-block content-block-style-2\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"content-wrap\"><div class=\"subtitle\">03<\/div><div class=\"title\">Qualitative Activities<\/div><div class=\"content\"><p>\u00a0<\/p><p><strong>Evaluation of Personnel<\/strong><br \/>Customer with a dedicated module.<\/p><p><strong>Overall Assessment<\/strong><br \/>With a module covering all aspects of work, from personnel to results.<\/p><\/div><div class=\"width-100 separator-line\"><\/div><div class=\"elementor-button-wrapper litho-button-wrapper\">\n\t\t\t\t\t<a href=\"https:\/\/www.concerto-crm.it\/en\/who-we-are\/\" class=\"elementor-align-icon-right elementor-button litho_primary_button elementor-size-lg\" role=\"button\">\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-icon elementor-align-icon-right\">\n\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"ti ti-arrow-right\"><\/i>\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">MORE INFO<\/span>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<\/a>\n\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a7dbdf6 elementor-section-boxed elementor-section-height-default elementor-section-height-default elementor-invisible\" data-id=\"a7dbdf6\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeIn&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\" elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b381341\" data-fullscreen-column-settings=\"{&quot;fullscreen&quot;:&quot;&quot;}\" data-id=\"b381341\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6aa8b21 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6aa8b21\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\" elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e15ce37\" data-fullscreen-column-settings=\"{&quot;fullscreen&quot;:&quot;&quot;}\" data-id=\"e15ce37\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-15edc03 elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"15edc03\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\" elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-a01cef9\" data-fullscreen-column-settings=\"{&quot;fullscreen&quot;:&quot;&quot;}\" data-id=\"a01cef9\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2c03235 elementor-widget elementor-widget-litho-heading\" data-id=\"2c03235\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"litho-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"litho-heading elementor-size-default\"><span class=\"litho-primary-title\">Choose quality services for your customers.<\/span><\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\" elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-2d28ccb elementor-hidden-phone elementor-hidden-tablet\" data-fullscreen-column-settings=\"{&quot;fullscreen&quot;:&quot;&quot;}\" data-id=\"2d28ccb\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\" elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-4ba02b0\" data-fullscreen-column-settings=\"{&quot;fullscreen&quot;:&quot;&quot;}\" data-id=\"4ba02b0\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5601eb4 elementor-widget__width-auto elementor-widget elementor-widget-litho-video-button\" data-id=\"5601eb4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"litho-video-button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"video-button-wrap video-button-style-1 video-icon-left\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.concerto-crm.it\/en\/contact\/\" class=\"video-icon-box litho-popup-wrapper popup-youtube\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"video-icon\">\n\t\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\" icon-simple-line-control-play\"><\/i>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"video-icon-sonar\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"video-icon-sonar-bfr\"><\/span>\n\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"video-title\">CONTACT US<\/div>\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>The power of AIand Human Experience Advanced solutions that combine the power of AI with human empathy to improve customer engagement across all channels. EXPERTISE AND INNOVATION A flexible and results-oriented structure In Concerto, we offer a full range of contact center services that combine the innovation of Artificial Intelligence with the irreplaceable value of [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":172,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-79705","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.concerto-crm.it\/en\/wp-json\/wp\/v2\/pages\/79705","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.concerto-crm.it\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.concerto-crm.it\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.concerto-crm.it\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.concerto-crm.it\/en\/wp-json\/wp\/v2\/comments?post=79705"}],"version-history":[{"count":13,"href":"https:\/\/www.concerto-crm.it\/en\/wp-json\/wp\/v2\/pages\/79705\/revisions"}],"predecessor-version":[{"id":79829,"href":"https:\/\/www.concerto-crm.it\/en\/wp-json\/wp\/v2\/pages\/79705\/revisions\/79829"}],"wp:attachment":[{"href":"https:\/\/www.concerto-crm.it\/en\/wp-json\/wp\/v2\/media?parent=79705"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}